Terms & Conditions

1. General

These Terms and Conditions govern your use of the JapanRita web application (the "Service"). By creating an account or using the Service, you agree to these terms.

The Service is operated under the laws of Japan. These terms are governed by and construed in accordance with Japanese law.

2. Service Description

JapanRita is a SaaS platform that uses artificial intelligence (AI) to translate and explain Japanese documents, medical forms, tax letters, housing contracts, and other materials for foreigners living in Japan.

Users must verify all translations — especially medical, legal, and financial content — with qualified professionals before making any decisions based on them.

3. User Obligations

By using the Service, you agree to:

• Provide accurate registration information
• Not use the Service for any unlawful purpose
• Not upload content that violates the rights of third parties
• Accept full responsibility for decisions made based on translations provided by the Service

4. Subscriptions & Payments

The Service offers monthly subscription plans. Prices are displayed in Japanese Yen (JPY) and include applicable consumption tax (消費税).

Subscriptions are billed monthly through Stripe. Payment is due at the start of each billing cycle.

Upload limits apply based on your subscription plan. Exceeding your monthly upload limit requires upgrading to a higher plan.

5. Cancellation & Refunds

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You retain access to paid features until the period ends.

As the Service provides immediate digital access upon subscription, refunds are generally not available in accordance with Article 59 of the Consumer Contract Act (消費者契約法). Exceptions may apply under mandatory consumer protection provisions of Japanese law.

6. Intellectual Property

All content, design, code, and trademarks of JapanRita are the property of the operator. Users may not reproduce, distribute, or create derivative works without prior written consent.

Documents uploaded by users remain the property of the user. JapanRita processes uploaded content solely for the purpose of providing the translation service and does not claim ownership of user-uploaded content.

7. Limitation of Liability

The Service is provided "as is" without warranties of any kind, express or implied. JapanRita does not guarantee the accuracy, completeness, or reliability of any AI-generated translation or explanation.

To the maximum extent permitted by Japanese law, JapanRita shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of, or inability to use, the Service — including but not limited to damages resulting from reliance on translations for medical, legal, tax, or financial decisions.

8. Governing Law & Jurisdiction

These terms are governed by the laws of Japan. Any disputes shall be subject to the exclusive jurisdiction of the Tokyo District Court (東京地方裁判所) as the court of first instance.

9. Changes to These Terms

We may update these terms at any time. Continued use of the Service after changes are posted constitutes acceptance of the revised terms. Material changes will be communicated via email or in-app notification.